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Identity verification for SASSA grant status check

Check Your R350 Grant Status

Get real-time updates on your SASSA SRD R350 grant application status and payment information

Enter your 13-digit South African ID number

Enter the mobile number you used during R350 application

Your information is secure and will only be used to check your SASSA SRD R350 grant status. No personal data is stored on this website.

About the Status Check Tool

The SASSA SRD R370 Status Check tool allows you to quickly verify the current status of your Social Relief of Distress grant application. By entering your ID number and phone number, you can access real-time information about your application, including:

  • Current application status (Pending, Approved, Declined)
  • Reason for decline (if applicable)
  • Payment status and history
  • Next payment date (for approved applications)
  • Appeal status (if you've submitted an appeal)

This tool connects directly to the SASSA database to provide you with the most up-to-date information about your grant application.

Understanding Your Status Results

Approved

Your application has been successful. You will receive payment according to the payment schedule. Check the payment section for details on when and how to collect your grant.

Pending

Your application is still being processed or verified. This status may remain for several days while SASSA checks your information against various databases. Continue checking your status regularly.

Declined

Your application was unsuccessful. A specific reason will be provided (e.g., "Already receiving income," "UIF registered," etc.). You have the right to appeal this decision within 30 days.

Appeal Pending

Your appeal against a declined application is being reviewed. The appeal process typically takes 15-30 working days. Continue checking your status for updates.

Payment Pending

Your application is approved, and payment is being processed. Payments are typically made according to the last three digits of your ID number. Check the payment schedule for more information.

What to Do If Your Application is Declined

If your SRD R370 grant application is declined, you have the right to appeal the decision. Here's what you should do:

  1. Understand the reason: Check the specific reason provided for the decline. This will help you prepare your appeal.
  2. Submit an appeal: Visit the official SASSA SRD Appeals website or use our Appeal Guide to submit your appeal.
  3. Provide supporting documents: If applicable, include any documents that support your case.
  4. Check appeal status: Use this status check tool regularly to monitor the progress of your appeal.
  5. Be patient: The appeal process can take 15-30 working days to complete.

Important: Appeals must be submitted within 30 days of receiving the declined status. After this period, you may need to submit a new application instead.

Frequently Asked Questions

How often is my status updated?

SASSA updates application statuses daily. However, during high-volume periods, updates may take 2-3 business days to reflect in the system.

Why does my status show "Pending" for so long?

SASSA verifies applications against multiple databases, which can take time. Additionally, during periods of high application volume, processing times may be longer than usual. Continue checking your status regularly.

My status shows "Approved" but I haven't received payment. Why?

Payments are made according to a schedule based on the last three digits of your ID number. Even after approval, it may take a few days before your payment is processed. Check the payment schedule for more information.

What does "Declined: Already receiving income" mean?

This means SASSA's verification process found that you are registered on databases as receiving income from employment, UIF, or other sources. If you believe this is incorrect, you should submit an appeal with supporting documentation.

Can I check someone else's status using their details?

No, checking someone else's status without their consent is not permitted and may constitute identity fraud. Each applicant should check their own status using their personal details.

SASSA Status Check

The official SASSA SRD R350 status check portal. Check your Social Relief of Distress grant status and payment dates online.

Contact Information

  • SASSA Toll-Free: 0800 60 10 11
  • Email: info@mysassa.com
  • Hours: Monday to Friday, 8am - 4pm

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This is an unofficial website. For official information, please visit the Official SASSA website