SASSA Grant Collection Options
SASSA offers multiple convenient methods for collecting your social grant payments. Choose the option that best suits your needs and circumstances.
Bank Account
Have your grant paid directly into your bank account. This is the most convenient and secure method.
Benefits:
- Fastest access to funds
- No need to queue
- Secure and reliable
- Funds available 24/7
South African Post Office (SAPO)
Collect your grant at any SAPO branch. You will need your ID document.
Requirements:
- Original ID document
- Follow the payment schedule based on the last digits of your ID
Retail Stores
Collect your grant at participating retail stores such as Pick n Pay, Boxer, Shoprite, Checkers, and USave.
Requirements:
- South African ID document
- Mobile phone to receive OTP
You will receive an SMS with a one-time PIN (OTP) to use at the till.
SASSA Card
Have your grant loaded onto your SASSA card, which can be used at ATMs and stores.
Benefits:
- Convenient access to funds
- Can be used at ATMs and retailers
- PIN protected
Important Information:
- Always bring your original ID document when collecting your grant
- Ensure your banking details are correct to avoid payment delays
- Follow the SASSA payment schedule based on the last digits of your ID number
- Be aware of scams and protect your personal information
Frequently Asked Questions
What if I don't have a bank account?
If you don't have a bank account, you can choose to collect your grant at a Post Office or participating retail store.
How do I change my payment method?
You can change your payment method by updating your details on the SASSA SRD website or by visiting a SASSA office.
What if I can't collect my grant in person?
If you are unable to collect your grant in person, you can apply for a procurator at your local SASSA office.
How long do I have to collect my grant payment?
You have up to 90 days to collect your grant payment. After this period, the funds will be returned to SASSA.
What if I lose my SASSA card?
If you lose your SASSA card, you should immediately call the SASSA toll-free number to report it and block the card.