Privacy Policy
Last Updated: 5/15/2025
This policy explains how MySASSA collects, uses, and protects your information. We respect your privacy and are committed to protecting your personal data.
1. Introduction
Welcome to MySASSA ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Important: MySASSA is an unofficial information portal designed to help SASSA grant recipients access information about their grants. We are not affiliated with or endorsed by the South African Social Security Agency (SASSA).
2. Information We Collect
Information You Provide
- ID numbers (for status checking only)
- Mobile phone numbers (for status checking only)
- Email addresses (when contacting us)
- Information provided in contact forms
Information Automatically Collected
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To process your grant status inquiries
- To improve our website and user experience
- To respond to your inquiries and provide support
- To monitor usage patterns and analyze trends
- To display relevant advertising (through Google AdSense)
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Important: We do not store your ID number or mobile number after processing your status check request. This information is only used to query the status and is not retained in our database.
5. Third-Party Services
Our website uses the following third-party services:
Google Analytics
Used for website traffic analysis and to understand how users interact with our site.
Google AdSense
Used for displaying advertisements that help support our free services.
These third-party services may collect information about you. We encourage you to review their privacy policies to understand how they handle your data.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect standard Internet log information and visitor behavior information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@mysassa.com
Contact Form