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How to Check SASSA Balance Without Airtime

Many SASSA grant recipients need to check their balance regularly but are concerned about using their airtime. This guide explains several methods to check your SASSA balance for free without using airtime.

Free Methods to Check Your SASSA Balance

1. Free USSD Code (*120*3210#)

SASSA offers a free USSD code that doesn't require airtime to check your balance.

How to use:
  1. Dial *120*3210# on your phone
  2. Select "Balance Enquiry" from the menu
  3. Enter your ID number when prompted
  4. Your balance will be displayed on screen

Note: This service is free and doesn't use airtime.

2. Visit a SASSA Office

You can visit any SASSA office to check your balance for free.

What you need:
  • Your ID document
  • Your SASSA card (if applicable)

Many SASSA offices now have self-service kiosks where you can check your balance without waiting in line.

3. Bank ATMs

If you receive your grant via a bank account, you can check your balance at ATMs.

How to use:
  1. Visit any ATM of your bank
  2. Insert your card and enter PIN
  3. Select "Balance Enquiry"
  4. Many banks offer this service for free

4. Zero-Rated Websites

Some websites are zero-rated, meaning you can access them without data charges.

How to use:
  1. Visit the official SASSA website (zero-rated)
  2. Navigate to the balance check section
  3. Enter your ID number and other required information
  4. View your balance and payment information

5. Ask at Retailers

Many retailers that disburse SASSA grants can check your balance for free.

Where to check:
  • Shoprite
  • Pick n Pay
  • Boxer
  • Other participating retailers

Bring your ID and SASSA card to the customer service desk.

Important Information

Beware of Scams

Never share your PIN or ID number with strangers. Official SASSA services will never ask for your PIN.

Frequently Asked Questions

Why am I charged airtime when checking my SASSA balance?

Some third-party USSD services charge for balance inquiries. Always use the official SASSA USSD code (*120*3210#) to avoid charges.

How often is my SASSA balance updated?

Your SASSA balance is updated in real-time when payments are made. You can check it anytime to see your current balance.

What if I don't have a phone?

If you don't have a phone, you can visit a SASSA office, check at an ATM if you receive your grant via a bank account, or ask at participating retailers.

Tips to Save Airtime

  • Use free USSD codes - Always use the official *120*3210# code which is free
  • Check on payment days - Check your balance on the day your grant is scheduled to be paid
  • Use Wi-Fi when available - If checking online, use free Wi-Fi hotspots when possible
  • Avoid third-party services - They often charge fees or use your airtime